ISO 9001 – Quality Management System (QMS)

Key Topics Covered:

1. Introduction to ISO 9001

  • Purpose and benefits of ISO 9001
  • High-Level Structure (Annex SL)
  • Scope and certification process

2. Context of the Organization

  • Understanding internal and external issues
  • Interested parties and customer requirements
  • Defining the QMS scope

3. Leadership and Quality Policy

  • Management commitment
  • Quality policy and objectives
  • Roles, responsibilities, and accountability

4. Planning and Risk-Based Thinking

  • Risks and opportunities
  • Quality objectives and planning
  • Change management

5. Support Processes

  • Competence, training, and awareness
  • Documented information
  • Infrastructure and work environment

6. Operation and Process Control

  • Process approach and interaction
  • Control of externally provided processes
  • Production and service provision

7. Performance Evaluation

  • Monitoring and measurement
  • Customer satisfaction
  • Internal audits and management review

8. Improvement and Audit Preparation

  • Nonconformities and corrective actions
  • Continual improvement
  • Certification and surveillance audits

Review ISO 9001 – Quality Management System (QMS).

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This course helps you understand how to build, implement, and maintain a Quality Management System based on ISO 9001.

By the end of this course, you can expect to:

  • Understand the structure and requirements of ISO 9001
  • Apply risk-based thinking to quality management
  • Improve process control and customer satisfaction
  • Manage documentation and quality records
  • Prepare your organization for ISO 9001 certification and audits

The course focuses on practical application, not just theory.
After completing this course, you will be able to support and manage quality systems in any type of organization.

You can work as or progress into roles such as:

  • Quality Officer or Coordinator
  • Quality Assurance or Quality Control Staff
  • ISO 9001 Internal Auditor
  • Operations or Process Supervisor
  • Quality or Business Improvement Manager

You will be able to:

  • Implement and maintain an ISO 9001 QMS
  • Improve processes and reduce errors
  • Prepare for certification and customer audits
  • Support continual improvement across the organization

Review ISO 9001 – Quality Management System (QMS).

Your email address will not be published. Required fields are marked *

Program Details

Instructor:
Dr. Mohamed Gomma
Duration:
5 Days
Enrolled:
+ 2K Trainees
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